“SVGBS Creating an Environment of Standards, Quality Assurance and Metrology (SQAM) in St.Vincent and the Grenadines”

The Bureau of Standards, as the National Standards Body of St. Vincent and the Grenadines is resolved to be the leader in all matters concerning Standardization, Certification, Quality and Laboratory Services.

In order to attain this, the Bureau would strive

• To provide efficient timely service.


• To satisfy the customers' needs for quality of goods and services.


• To work and act in such a way that each task, performed as individuals or as corporate entity, leads to excellence and enhances the credibility and image of the Organization.

The SVGBS would achieve these objectives by working in close cooperation with all concerned Ministries, Agencies, Organizations and Stakeholders and by adopting appropriate management systems, motivating and ensuring active participation of all the employees.

The SVGBS has established that the core values and behaviours it will be pursuing in carrying out its mandate are:

1. Accountability
   We will serve the needs of the Vincentian public in a professional, responsible and accountable manner.


2. Integrity
   We will deal with each other and with our customers and stakeholders on the basis of trust, understanding and respect for differing views and interests. We will try to find solutions that best reconcile diverse interests and provide optimum value to our stakeholders.


3. Professionalism
   We will perform our tasks and produce our outputs to the best of our ability, with optimum utilization of resources and with a focus on continuously improving quality, productivity and professional development.


4. Transparency
   We will consult with our stakeholders and appreciate their views. We will seek to enable stakeholders to play a participative role in policy development and implementation. As a matter of fact, the general public will be engaged in our operations.


5. Team-Spirited
   We will involve our people in the success of our organisation. We will value initiative, cooperation, innovation, communication and flexibility in our work and the quality of work life within our organisation. We will encourage, support and involve staff in the mechanisms and processes through which we make decisions in our organisation.


6. Vision
   We will be guided by the principle of foresight as well as by the adage of “ where there is no vision, the people perish ”. Accordingly, our eyes will always be openly focused on the challenges and new paradigms that are ever arising in order to charter our path successfully forward.